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Certificate of Authenticity
& Warranty

We stand by the uncompromising quality of our craftsmanship. Our premium fixtures are engineered for longevity, backed by comprehensive warranties to guarantee total peace of mind.

Check Your Coverage

Select your product category and purchase date to instantly verify your warranty status.

Product Category

Purchase Date

Select a category and date to view coverage details.

Standard Warranty Periods

Tapware & Mixers

15Years
Cartridge

Showers & Rails

10Years
Structural

Ceramic Basins & Toilets

20Years
Replacement

Accessories

05Years
Replacement

Making a Claim

To initiate a warranty claim, please contact the original authorized stockist where the goods were purchased. They will require your original proof of purchase and handover documentation (for new builds).

Important Note

Warranties will be strictly voided if products are installed by an unlicensed tradesperson, or if damage is caused by improper cleaning methods (e.g., abrasive chemicals on living finishes).